Experience & Foresight Strategy
Customer-centric transformation with a future-facing lens: research, benchmarking, journey architecture, future-readiness planning, and the roadmaps that make them fundable.
Christopher Brellis — systemic designer & innovation leader, Senior Manager at EY Studio+. 25+ years of turning ambiguity into things people love.
currently making sense of → new experiences for FS
01 In short
I turn ambiguity into clarity.
25+ years designing services, systems and digital experiences — for banks, governments, cultural institutions and brands — connecting vision, operations and culture into strategies that deliver measurable impact.
Most recently: GenAI-enabled transformation, agentic AI and new operating models for European financial services.
Working on: systems maps, journeys, governance models, foresight and roadmaps — delivered through workshops your executives will appreciate.
02 Capabilities
03 What I do now
At EY Studio+ I sit where design meets the P&L — treating organisations as living systems, and leading experience transformation for financial services, government and healthcare clients across Greece, the UK, the Nordics and MENA.
Customer-centric transformation with a future-facing lens: research, benchmarking, journey architecture, future-readiness planning, and the roadmaps that make them fundable.
Whole-system problem solving at C-suite altitude — executive alignment workshops, EY Wavespace sessions, and service blueprints connecting government bodies and private providers.
EY AI Ambassador and resident innovation agitator. Designing and deploying AI chatbots, agentic workflows, and GenAI-enabled operating models that survive contact with compliance.
UX/UI leadership and Design System delivery for banking platforms — web, intranet, e-banking, and touchscreen branch experiences. Teams led across five countries.
My commitment
I design the systems behind
what makes us feel.
04 The record
05 Contact