Experience & Foresight Strategy
Experience-led strategy that connects customer insight, foresight and commercial value, giving leadership one clear direction and a roadmap worth investing in.
Read more →Christopher Brellis — systemic designer & innovation leader, Senior Manager at EY Studio+. 25+ years of turning ambiguity into things people love.
currently making sense of → new experiences for FS
01 In short
I turn ambiguity into clarity.
25+ years designing services, systems and digital experiences — for banks, governments, cultural institutions and brands — connecting vision, operations and culture into strategies that deliver measurable impact.
Most recently: GenAI-enabled transformation, agentic AI and new operating models for European financial services.
Working on: systems maps, journeys, governance models, foresight and roadmaps — delivered through AI-augmented ways of working.
02 Capabilities
One thread runs through every capability below: turning strategic intent into services, products and systems that people actually use, and that organisations can run.
03 What I do now
At EY Studio+ I sit where design meets the P&L — treating organisations as living systems, and leading experience transformation for financial services, government and healthcare clients across Greece, the UK, the Nordics and MENA.
Experience-led strategy that connects customer insight, foresight and commercial value, giving leadership one clear direction and a roadmap worth investing in.
Read more →Turning GenAI from experiment into enterprise value: human-centred, governed, and trusted by customers, employees and regulators alike.
Read more →Whole-system thinking for leadership teams: aligning organisations, partners and policy around services that work end to end for the people who rely on them.
Read more →Design leadership at scale: one coherent experience across every channel, built on a shared design system that helps teams deliver faster and more consistently.
Read more →Reimagining services around people and AI working together, and proving their value early, with working products in weeks rather than plans in months.
Read more →Places, products and stories people step into, explore and feel: immersive spaces, augmented reality and installations for brands and cultural institutions.
Read more →My commitment
Designing the systems behind
what makes us feel.
04 The record
05 Contact